Our job as property manager is to ensure that your property is maintained to the highest standard. Taylor & Martin provide a vast range of services in the management of your property. These can vary from day-to-day maintenance, to cleaning, major and minor repairs and insurance handling. Every property and its owners are unique, which is why we provide a bespoke management service tailoring our skills to best fit you.
At Taylor & Martin we go above and beyond to provide you with the premium property management service. We accomplish this by offering a unique range of additional services as well as through a strong on site presence and regular communication with our clients.
We work alongside a selection of premium brokers who explore the market for building and property owners liability insurance. We then present the best policies at the best rate for clients’ appraisal.
Taylor and Martin receive no commission on insurance policies
We deal with all aspects of insurance including initial instruction, claims handling and renewals.
Should you desire, we can manage every aspect of an insurance claim from start to finish.
We pride ourselves on immediate response with repairs. We will meet the contractor on site to discuss necessary works as well as meeting after to inspect the repair.
At Taylor and Martin, we have a network of bespoke trades personnel with whom we have a strong trusting relationship, viewing their work as an extension of our own.
For reporting repairs please contact Michael Martin or Marc Taylor on 0141 353 3049. Please see our emergency contact list for out of hours emergencies.
Like our repairs contractors, our maintenance team are hand picked trusted trades personnel who we view as an extension of Taylor & Martin Property Management.
Every property managed by Taylor & Martin will have a sole point of contact form our management team.
We use cutting edge software to manage every aspect of client accounts. We render invoices quarterly and expect payment within 14 days of billing. Invoices will comprise of a breakdown of costs from the previous period for general maintenance, any repairs and Taylor & Martin’s management fee.
In line with our bespoke service, we endeavour to work alongside homeowners in ensuring all bills are paid fairly and on time and we can offer flexible payment plans.
Payments can be made by cheque, cash or monthly standing order.
Taylor & Martin will hold a floating fund from all homeowners. This float will be used to pay contractors for general maintenance and repairs and will be replenished by the settlement of invoices.
The value of the float will be tailored to each property and determined by Taylor & Martin and the homeowners in a prior agreement based on the maintenance and upkeep costs of the development.
Dunlop Manor, Dunlop – Laurel Homes
PQ Residences, Park Quadrant – Ambassador Homes
Whittingehame, Whittingehame Drive – Adam Scotland
Renaissance, Claremont Terrace
The Atrium, Broomhill – Kelvin Properties
Kingsland Gardens, Broompark Drive – Westpoint Homes
The School House, Cecil Street
63 & 65 Clouston Street
39 Dudley Drive
62 & 64 Lauderdale Gardens
94 – 100 Clarence Drive
70 & 72 Lauderdale Gardens
107 Crown Road North
170 – 174 Hyndland Road
4 – 8 Turnberry Road
76 Partickhill Road
2 & 3 Lancaster Terrace
1 Devonshire Terrace
8 – 11 Royal Terrace
6 & 7 Parkgrove Terrace
56 Airlie Street
12 Kingsborough Gardens
287 Crow Road
2 Hillhead Street
33 & 34 Huntly Gardens
12 Kingsborough Gardens
Michael set up Taylor & Martin in 2013 alongside co-director Marc Taylor. Extremely passionate about property and customer service, Michael believes a hands-on, personal approach is the only way to manage communal property.
Michael has been at the forefront of the organic growth of Taylor & Martin, working closely with developers and new clients, whilst remaining fully committed to the day-to-day management of every property.
Marc founded Tay Letting in 2009 and built up a reputation as one of Glasgow’s top Letting Agents. With a philosophy focused on quality service, Marc teamed up with Michael to start Taylor & Martin with the same values.
Marc is very much involved in the day to day running of Taylor & Martin ensuring Taylor & Martin stand out from the crowd.
Iain joined the team in 2016. With experience in Asbestos Surveying, Project Management and a long background in customer service, Iain’s passion for the property shines through in his management approach.
Iain specialises in managing traditional properties and closely looks after a number of properties as part of the team.
Joining Taylor & Martin in 2015, Shona has some 15 years’ experience working in the legal sector. An accredited landlord and member of SAL (Scottish Association of Landlords), Shona has strong knowledge of factoring from both sides of the fence.
Shona manages properties and oversees the running of the office.
Isabel looks after Taylor & Martin’s accounts and works alongside every property manager to gain a full understanding of ongoing works in raising quarterly accounts.
“I would like to say without any fear of contradiction, we have been delighted with Taylor & Martin as our factors. As first time owners of an apartment, we didn't know what to expect, but Taylor & Martin have been more than up to the task. From planning residents meetings to attending to any issues with the building - first class. We feel safe relying on them.”
Mr H Remocker, Kingsland Gardens
“We would be pleased to recommend Taylor & Martin to any prospective client. We're 30 years out of date with our experience of factored property, so our expectations were not high when we moved into our new flat last year. However Taylor & Martin have impressed with their close attention to any issues raised, their regular site visits, friendly and regular communication and their ability to get things done. A properly professional service.”
Mrs S Smith, Kingsland Gardens
“After many years of terrible service and exorbitant costs from 2 of the well-established big players in the Glasgow factoring scene, it has been a real pleasure to hand over our business to Taylor & Martin, whose attitude to customer service is hands-on, responsive and diligent, coupled with a billing structure which is transparent, customer-focused and significantly cheaper than we were paying before.”
Mr M. Stricivic, 10 Royal Terrace
“When moving from a house outside Glasgow to a flat in Park Terrace, I was apprehensive about dealing with a factor. I have been delighted with Taylor & Martin's service and their hands on, personal touch. They have made the transition from private to communal living a great experience.”
Dr W Totten, 21 Park Terrace
“Taylor & Martin have restored my faith in how property management should be carried out, with the interests of owners coming to the fore at all times. I have been hugely impressed by their cost-effectiveness, quality of service, attention to detail and personal attention even in the face of some very challenging legacy issues with the property. I would have no hesitation in recommending them to other owners looking for best value.”
Mr G Baker, 3 Queens Gardens
“Taylor & Martin presented us with a premium comprehensive solution in Park, introducing and explaining services offered and making them bespoke to us. They are always professional, very personable, quick in responding to enquiries and have jobs priced competitively. Comparing with other factors we deal with, there honestly is no comparison...they arrange regular meetings, inspect property monthly, suggest beneficial changes if necessary and listen to clients’ concerns. A very high standard is offered with regular communication and a strong onsite presence ”
Mr C. Fergusson, 4 Park Gate
“We have been very pleased with Taylor & Martin. We have found the team to be very helpful and friendly. They are very attentive to our needs and keep us well informed about our property. Taylor & Martin are knowledgeable about property and understand the challenges of communal living and have helped us solve many issues.”
Mr A Foy, 9 Claremont Terrace
“Our building has been under the same management for over 40 years therefore the decision to move was difficult however Taylor & Martin worked hard to create a bespoke management proposal to suit our building and the various owners’ requirements whilst also saving us money. We were impressed with both Michael and Marc’s professional manner and delighted with their service so far.”
Miss S Robinson, 41 Caird Drive
“Taylor & Martin have been managing agents for our building at 18 Park Terrace for the past four years. They have been very diligent and attentive and I have no hesitation in recommending them for a similar role in other buildings.”
Mr T. Bruce Jones CBE, 18 Park Terrace
“It is four years since the development at 2-4 Queens Gardens dispensed with the services of our then Factor and appointed Taylor & Martin in their place. It has proved to be a very good move, and a bit of a revelation, with hallways no longer referred to, and treated, as “closes”, and actions decided on at well regulated factor/residents’ meetings actually carried out timeously and efficiently. The personal attention paid by T & M to activities at the property is appreciated and in marked contrast to our previous experience.”
Mr S Paterson, 4 Queens Gardens
“Taylor & Martin are undoubtedly the best factors I have dealt with. They are very responsive, friendly and quick to resolve issues.”
Mrs S Dunn, 10 Claremont Terrace
“We have worked with Taylor & Martin from the outset of our first residential development and have never sought to swerve elsewhere. In delivering dozens of prime homes we have strived to provide quality aspiration, amenity and aesthetic throughout. It has been and continues to be of singular significance to us that, at hand-over, we are confident that these values are upheld. Happily, the feedback we receive from our purchasers, again and again, is that this is exactly what Taylor and Martin do. This is why Detail continue to work with Taylor & Martin.”
Gordon and Natasha Russell, Detail
“At The Atrium we were keen to convey luxury in every aspect of the development and the ongoing management was an important part of that. Taylor & Martin was the obvious choice in this regard.”
Stephen McKechnie, Kelvin Properties
