Taylor & Martin

Taylor & Martin have been excellent since taking over the factoring for Mitchell Street. The building was in a poor state when they took over from the previous factor with many issues like water ingress to the building not being addressed. Their communication is excellent and the building has seen a marked improvement since Stephanie has taken over managing the building.

Taylor and Martin took over as factors of our development just over 1 year ago, following many problems with the previous factor. T&M, in particular Steve Paterson, have done a great job in getting on top of the situation they inherited, dealing with absence of information on crucial aspects of the site, neglected maintenance and lack of basics such as keys. Communication of actions and information about costs and bills has been excellent, with a comprehensive annual report provided to yesterday’s owners’ meeting. I certainly feel much more confident now in the future management of the development.

Easy to deal with. Notify me of any matters in an appropriate timeframe and these are dealt with in a timely and cost effective manner. Would recommend them based on my experience to date.

Taylor and Martin have been excellent for the seven years I have so far lived in a property they factor. They are quick to respond, very helpful and communicate well, sending regular updates and keeping on top of issues needing to be dealt with such as work that needs to be undertaken by contractors, etc. I am very happy to recommend them to anyone looking for a new factor their building.

Taylor and Martin have communicated well with the owners. They have been willing to visit the property and discuss maintenance issues. They have followed up by engaging with contractors for quotes and checking it has been done to a good standard.

Taylor and Martin are factors for the building where I have an apartment for the past 6 years They have been great at keeping the building and gardens in great order. They have been proactive in organising ongoing maintenance & quick repairs of the roof, hallway and stairs, drains & back gate and in securing the property against trespassers and pests. They provide clear advance communication whenever there is an issue or extra expense.