Management & Property Factoring Services
Taylor & Martin provide expert property factoring services tailored to your specific needs. We ensure your building is professionally maintained, coordinating the upkeep and repairs of common areas in residential developments.
Choose Taylor & Martin for comprehensive residential property factoring services, trusted by industry professionals.
Mission
We are a full-service property management company committed to maintaining properties to the highest standard.
Our residential property factoring service includes expertly coordinating every aspect of property management, from day-to-day maintenance and running emergency repairs to planned major works.
As standard, our property managers oversee smaller portfolios, allowing us to remain proactive, responsive and focused on delivering the best results:
Why Taylor & Martin:
- Face-to-face meetings on request
- Access to our roster of trusted contractors
- Regular property visits
- A single point of contact
- No commission on insurance policies
- On-call 24/7 to deal with emergencies
- Flexible billing arrangements
- Support with insurance claims
- Regular email updates
- Online portal
Read more about what to expect from our property factor company.
Our Property Management Services in Scotland
Here’s a look at the range of comprehensive factoring services we offer.
Maintenance Services
Our residential property factoring team handles the upkeep of shared areas. This typically involves:
-
Lift maintenance
-
Fire alarm maintenance
-
Sprinkler maintenance
-
External walls, door entry, gate and garage door maintenance
-
Gutters, downpipes and drainage
-
Communal utilities
-
Shared terraces
-
General maintenance and common repairs
We routinely check contractors’ maintenance work and regularly request feedback from owners to ensure they are completely satisfied.
Common Property Repairs
We pride ourselves on rapid response regarding common repairs. When necessary, we meet our chosen contractor on site before work begins, and again to review their work. To report a repair:
- Contact 0141 673 1299 / 0131 381 2892
- Email your property manager.
- See our emergency contact list for out-of-hours issues.
Trust Taylor & Martin for hands-on maintenance and repairs. Access a trusted network of tradespeople that acts as an extension of our team.
Additional Services
Our valued services extend beyond general maintenance and repairs. Here’s an overview of our additional services.
Insurance
We work in partnership with a trusted broker to find you the most suitable property owner’s liability and common building insurance. Once the right insurer for you is identified, we will assist you with the various aspects involved:
-
Instruction and guidance
-
Claims handling
-
Renewals
Essentially, we handle any claims from start to finish and receive no commission on insurance policies. This ensures we find the best value in terms of protecting your land and assets.
Payments & Accounts
We manage every aspect of client accounts, ensuring all invoices accurately reflect the work on your property.
We may hold a floating fund from all homeowners, which is used to pay contractors. This is maintained by the settlement of invoices and is refunded to the homeowner upon the sale of the property. Payments can be made by:
-
Online bank transfer
-
Cheque
-
Monthly standing orders
-
Debit/credit card by
-
Phoning our office or
-
Via your MY T&M online account
T&M Account
Your T&M account allows you to make payments and see copies of all invoices, statements and transaction activity to ensure complete transparency. It also includes a variety of other information, such as proposed work and meeting agendas.
Consult with our team to learn more about our residential property factoring services.
Benefits of Working with a Property Factor
We work closely with some of Scotland’s biggest and most respected developers, from the planning stage onwards. We add value through positive relationships and clear communication throughout every stage of the project.
Developers work with us repeatedly, demonstrating our expertise and the quality of our services.
Where Can Taylor & Martin Add Value?
- Attend any launch events and open days.
- Provide a comprehensive management information setting out all estimated costs for clients and the breakdown.
- Meet with clients and prospective clients to assist and answer any queries.
- Provide same-day responses to solicitors for processing sales.
- Assist solicitors in writing and tailoring the Deed of Conditions.
- Assist with practical elements of design, offering feedback and advising on complex issues.
- Produce a bespoke welcome pack for buyers.
In addition to our dedicated customer service, we also provide clients with access to our online portal, giving you everything you need at your fingertips. Using My Taylor & Martin, clients can access:
-
Invoices, statements and transactions.
-
Updates and documents relating to the common parts of your property.
-
Secure online payments for property management services.
Learn more about our valued property management services for developers.
Call our professional property service company to attend to your property.
FAQs about Our Factoring in Scotland
We’ve answered some of your most common property questions below.
What is a property factor?
In Scotland, property factors are companies or individuals who take on the responsibility of managing common areas of properties owned by more than one homeowner. Property factors can be private businesses, local authorities or registered social landlords.
What properties do you manage?
Why do I need property management services in Scotland?
Property factors provide a range of services which remove the hassle from managing your building’s communal areas, such as:
-
Preventing disputes with neighbours and other homeowners.
-
Saving time, money and stress.
-
Dealing with common property issues.
-
Overseeing building maintenance and repairs.
-
Fairly splitting factoring fees between other residents.
-
Providing a streamlined way to recoup debts.
-
Offering advice on various legal and insurance requirements.
A property factor may also be mandatory, as stated in the title deeds.
In which areas do you provide services for property management?
Taylor & Martin provide property factor services to developers and homeowners in the following areas:
How do I change property factors?
Switching to a new property factor is a fairly straightforward process, which involves:
- Checking your agreement’s terms and conditions.
- Consultation and voting with other homeowners.
- Acquiring a new factor for the ongoing management of your property.
- Informing the old factor of the intent to change.
- Managing the handover process.
Who pays for property factor costs?
Property factor fees for the services provided are typically split among the building owners as per the title deed or tenement management scheme requirements. The owners may also be asked to make additional payments for cyclical maintenance or repairs.
How to find the right factor for your property or development?
You can find a professional property manager by:
- Searching the Scottish Property Factor Register. As per the Property Factors (Scotland) Act 2011, each factor must be registered on this platform.
- Considering recommendations from other owners or asking for advice from a housing association or local authority.
It’s crucial to research and compare different property factors to find the one best suited to your specific needs.
What is the code of conduct and duties of a property factor?
The code of conduct states the minimum standards of service that property factors must meet.
It typically includes a written statement of services to each owner. This written statement of services should highlight vital information on how to make a complaint, change, or end the agreement.
Speak with our experts about our proactive approach to housing management and advice on changing factors.
Taylor & Martin: Expert Property Factoring in Scotland
Taylor & Martin provides exceptional service using more than a decade of experience to expertly navigate the property management and development industry.
With offices across Scotland, we implement a client-focused, proactive management approach when dealing with all situations, ensuring you receive the highest standards of expertise. With us as your residential factor, you’ll get:
-
24/7 Support for emergency repairs
-
Effortless communication
-
Hands-on services for communal areas
-
Transparent invoicing
Choose excellence with Taylor & Martin’s property factoring services.
Get in touch and streamline your property operations today.
trusted by
Scotland’s Top Developers
Testimonials
What The Developers Are Saying
At The Atrium we were keen to convey luxury in every aspect of the development and the ongoing management was an important part of that. Taylor & Martin was the obvious choice in this regard.
We have worked with Taylor & Martin from the outset of our first residential development and have never sought to swerve elsewhere. In delivering dozens of prime homes we have strived to provide quality aspiration, amenity and aesthetic throughout. It has been and continues to be of singular significance to us that, at hand-over, we are confident that these values are upheld. Happily, the feedback we receive from our purchasers, again and again, is that this is exactly what Taylor & Martin do. This is why Detail continue to work with Taylor & Martin.
Taylor & Martin are extremely helpful in dealing with clients before, during and after the sale of the property. They are on hand throughout the process, from contributing to Deed of Conditions, to meeting with prospective buyers. Taylor & Martin acted as an excellent buffer between Barony Homes and clients during handover process and have been able to assist in dealing with snagging where required.
We would not hesitate to recommend Taylor & Martin as a factor to any developer.
At The Atrium we were keen to convey luxury in every aspect of the development and the ongoing management was an important part of that. Taylor & Martin was the obvious choice in this regard.
We have worked with Taylor & Martin from the outset of our first residential development and have never sought to swerve elsewhere. In delivering dozens of prime homes we have strived to provide quality aspiration, amenity and aesthetic throughout. It has been and continues to be of singular significance to us that, at hand-over, we are confident that these values are upheld. Happily, the feedback we receive from our purchasers, again and again, is that this is exactly what Taylor & Martin do. This is why Detail continue to work with Taylor & Martin.
Taylor & Martin are extremely helpful in dealing with clients before, during and after the sale of the property. They are on hand throughout the process, from contributing to Deed of Conditions, to meeting with prospective buyers. Taylor & Martin acted as an excellent buffer between Barony Homes and clients during handover process and have been able to assist in dealing with snagging where required.
We would not hesitate to recommend Taylor & Martin as a factor to any developer.