When David joined Taylor & Martin in 2019, the business operated from a single office in Glasgow. His initial remit was clear to establish and lead the Edinburgh office. What followed was more than just opening a new location. It was an opportunity to help shape how the company would grow, operate and deliver its service from the ground up.
Having previously worked for two property factors, David was drawn to Taylor & Martin’s proactive, premium approach. Smaller portfolios per Property Manager, transparency around fees and a genuine commitment to raising standards in factoring stood in contrast to the reactive culture he had experienced elsewhere. The chance to be part of a business looking to challenge the market and do things differently was one he could not ignore.
Over time, David’s role naturally evolved. From leading the Edinburgh office operationally, he progressed into overseeing new business activity, managing development onboarding and contributing strategically to wider operations. Today, as New Business Director, he plays a central role in shaping the company’s next phase of growth.
While new business is a key focus, David sees his primary responsibility as ensuring the team is set up to succeed. That means refining onboarding processes, mentoring colleagues, aligning workloads with service standards and protecting the culture that defines Taylor & Martin. Growth, he believes, must always be sustainable while maintaining the standards and environment that make the company unique.
Culture has been a consistent theme throughout David’s journey. From quarterly team feedback surveys to leadership training and development sessions with industry experts, he has both contributed to and benefited from continuous professional growth. As he puts it, strong culture is not built overnight. It is nurtured deliberately over time.
For David, standout moments are not defined by a single milestone but by the accumulation of wins. Securing new appointments, seeing colleagues progress and celebrating team successes all contribute to what makes Taylor & Martin special.
Looking ahead, his focus remains clear to expand the portfolio while ensuring Taylor & Martin continues to deliver exceptional factoring across Scotland without compromising the culture and standards that underpin its success.